Contact Us
Last updated: October 2026
We are here to help with questions about your order, products, shipping, returns, payments, or your shopping experience at Daimala. Send us a message using the form below and our customer support team will review your request and respond as soon as possible.
We’re Here to Help
Whether you need help understanding an order, have a question about a product, or need assistance with a return, you can contact Daimala directly. Providing clear information in your message helps us understand your request and provide a more useful response.
Order Support
Contact us if you have questions about an existing order, order details, or the status of your purchase.
Product Questions
Ask about our Bags, Bottoms, Tops, or other product-related information before placing your order.
Returns & Help
We can assist with questions about our return process, refunds, shipping, and general customer service.
Get in Touch
For questions or assistance, please use the contact form or reach out to our support team by email.
Monday – Saturday
Send Us a Message
Please complete the form below with as much relevant information as possible. Fields marked with an asterisk (*) are required.
Helpful Information
Order Questions
If your message concerns an existing order, including your order number can help us identify the relevant purchase more efficiently.
Shipping Questions
Daimala uses a $6.99 flat shipping rate. Orders generally have 1 business day of handling followed by 2–6 business days of transit.
Return Questions
Eligible items may be returned within 60 days from delivery. Approved refunds are issued within 12 days after the eligible return is received and approved.
Payment Questions
Daimala currently accepts PayPal for purchases. If you experience an issue during checkout, please contact our support team.
For order-related questions, please use the same email address associated with your purchase whenever possible. This can help us provide support more efficiently.
After You Contact Us
Once your message is submitted, please make sure you can receive emails from Daimala. Our support team will review the information provided and respond regarding your request.
If additional information is needed, we may ask you to provide further details about your order or inquiry. Providing accurate information in your initial message can help make the support process clearer and more efficient.
Need Assistance?
Have a question about Daimala? Send us a message through the form above or email us directly at support@daimala.com . Our customer support team is available Monday – Saturday, 8:00 AM – 7:00 PM EST.